Synergy - Seamless Appointments & Instant Teleconsultation - Web & App

Experience a new era of healthcare accessibility with our comprehensive online platform. Instantly book appointments, access digital waiting rooms, and engage in teleconsultations for efficient and convenient medical care.

About The Project

The Synergy Online Clinic initiative aimed to transform healthcare accessibility by integrating innovative digital solutions into the traditional medical setup. The project centered around three core pillars: online appointments, digital waiting rooms, and instant teleconsultation. The primary goal was to bridge the gap between patients and healthcare providers, offering convenience, efficiency, and immediate access to medical assistance.

At its core, the project was designed to redefine patient-doctor interactions and streamline medical processes by focusing on three fundamental components: online appointment scheduling, digital waiting rooms, and instant teleconsultation services.Synergy Health 360 has multiple locations for your in-person appointments and affordable telehealth appointments with subscription models that can cover same-day consultations or unlimited monthly visits for your family.

Technologies : TypeScript, React with Redux, Kotlin.

Services : Code Audit, Web App Development , Native iOS App Development , Native Android App Development , Maintenance.

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Identifying the Client Needs

Telehealth tech, RPM solutions, and a web platform that provides seamless management of patient care remotely have taken the front seat in bridging the gap between people, physicians, and health systems.In light of this effective healthcare management, implementing a platform that integrates telehealth solutions and programs and includes compatibility with patient monitoring devices in outpatient and inpatient care became a requisite for Synergy Health 360. The healthcare organization approached us to improve the patient experience by developing care continuum solutions powered with best-of-breed technology including artificial intelligence.

The clients of Synergy Health 360 could encompass a diverse range of healthcare entities, each seeking digital solutions to improve patient care, accessibility, and operational efficiency.These sources might highlight partnerships, client testimonials, or details about organizations that have utilized Synergy Health 360's web and app solutions for their healthcare services.

Objectives and Initiatives

Online Appointment Scheduling System: Engineered a user-friendly platform enabling patients to effortlessly book, modify, or cancel appointments remotely.Emphasized accessibility and simplicity to ensure patients of all technological backgrounds could navigate the scheduling process with ease.Facilitate a user-centric online appointment system for patients to schedule, modify, or cancel appointments seamlessly.

Digital Waiting Room Integration: Introduced a virtual waiting area, revolutionizing the traditional concept of waiting rooms.Enabled patients to virtually check-in, receive updates on their queue status, and minimize time spent in physical waiting areas.Introduce a virtual waiting room concept to modernize the traditional waiting experience in healthcare settings.Reduce physical waiting times, improve patient flow management, and offer real-time updates on appointment statuses.

Instant Teleconsultation Infrastructure:: Developed a secure and efficient platform for real-time video consultations between patients and healthcare professionals.Ensured the platform's compliance with stringent security and privacy standards to facilitate confidential discussions.

Accessibility and User Education: Prioritize accessibility across devices and provide adequate guidance and education for patients unfamiliar with digital healthcare platforms.Conduct training sessions for medical staff to ensure seamless adoption and utilization of the digital systems.Conducted training sessions for medical staff and provided user education resources for patients to ensure seamless adoption and utilization of the digital platforms.

Benefits of Synergy Health 360 Clinic Model

Convenience: Patients can access healthcare from the comfort of their homes, reducing travel time and waiting room hassles.

Accessibility: Remote areas or individuals with mobility issues can easily reach healthcare professionals.

Reduced Costs: Avoiding physical visits can lower healthcare costs for patients.Streamlined appointments and digital records enhance efficiency for both patients and healthcare providers.

Focus

A case study on Synergy Online Clinic might delve into its implementation, the technology utilized, patient satisfaction rates, and any improvements observed in healthcare delivery. It might discuss how the platform addressed challenges such as security, patient-doctor interactions, or integration with existing healthcare systems.

Provide insights into the architecture and infrastructure of the platform, emphasizing its flexibility, security features, and interoperability with existing healthcare systems.Discuss specific software solutions or tools utilized for online appointment scheduling, digital waiting rooms, and teleconsultation, highlighting their functionalities and integration capabilities.

Mobile & Laptop Visual Designs

Our UI/UX team developed hi-fi prototype after low-fi approval, through intuitive interfaces and aesthetically appealing layouts.

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Our Mission

Inspiring wellness and good health through innovation and integrated primary care.

Our Vision

Advancing the practice of integrated medicine and the holistic philosophy of a 360ยบ Spectrum of Care.

Project Outcomes: Evaluating the Impact

  • For Synergy Health, we have used Lazyload and Yoast to optimize its SEO Rankings within 2 months.
  • Expanded web presence with new brand look attracted 10X more patients
  • The platform is fully compliant to US healthcare industry standards including HIPAA compliance, linking to most industry standard software.
  • App is enhancing the patient experience, fostering a culture of care and trust.
  • Analyze data on patient health outcomes post-implementation, considering factors like readmission rates, treatment adherence, and recovery rates.
  • Measure the expansion of healthcare services to remote or underserved populations through telemedicine solutions.